Support

We’re here to help

Our dedicated support team is available Monday through Friday, 7:00 AM to 5:00 PM Mountain Time. Whether you're just getting started or scaling up your usage, we're here to ensure you have the assistance you need, when you need it.

Support coverage

What we can help with

  • Technical troubleshooting
  • Account and billing assistance
  • Platform guidance and best practices
  • API integration support
  • Security and compliance questions

Help Centre

Ultimarii Help Centre in your Private Library Collections. Updated regularly with all application improvements.

Real-time status

Live platform status and incident history, always available.

View status page

Contact support

We typically respond within 4 business hours.

support@ultimarii.com

Get started

See what Ultimarii is like for your team